Hard Rock Hotel Cancun All Inclusive

Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, 77500, MX

Select your stay dates to check availability at Hard Rock Hotel Cancun All Inclusive

Hard Rock Hotel Cancun All Inclusive

About the Hotel

Property Location
With a stay at Hard Rock Hotel Cancun All Inclusive in Cancun (Avenida Kukulkan), you'll be minutes from Ballenas Beach and close to La Isla Shopping Mall. This 4.5-star resort is within close proximity of Aquaworld and Luxury Avenue Shopping Mall.

Make yourself at home in one of the 601 air-conditioned rooms featuring private spa tubs and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and an outdoor tennis court. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 6 restaurants, or stay in and take advantage of 24-hour room service. Thirsty? Quench your thirst at one of the 4 bars/lounges or 2 poolside bars.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Cancun? This resort has 16408 square feet (1524 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Hotel Facilities

  • Dry cleaning/laundry service
  • Children's club (free)
  • Accessible bathroom
  • Conference center
  • Number of buildings/towers - 1
  • Terrace
  • Number of floors - 12
  • Pool sun loungers
  • Free self parking
  • Number of poolside bars - 2
  • Shopping on site
  • Arcade/game room
  • Hair salon
  • Fitness facilities
  • Health club
  • Conference space size (meters) - 1524
  • Conference space size (feet) - 16408
  • Parking (limited spaces)
  • Full-service spa
  • Supervised childcare/activities (free)
  • Luggage storage
  • Television in common areas
  • Business center
  • Free valet parking
  • Smoke-free property
  • Airport transportation
  • Babysitting or childcare (surcharge)
  • Express check-out
  • Spa services on site
  • Multilingual staff
  • Express check-in
  • Gift shops or newsstand
  • Grocery/convenience store
  • Computer station
  • Airport transportation (surcharge)
  • Number of swim-up bars - 2
  • Elevator/lift
  • Beach umbrellas
  • Beach sun loungers
  • Total number of rooms - 601
  • Wedding services
  • Children's club
  • Free WiFi
  • Spa treatment room(s)
  • Pool umbrellas
  • Number of restaurants - 6
  • ATM/banking
  • Children's pool
  • Meeting rooms 4
  • Number of bars/lounges - 4
  • Porter/bellhop
  • Outdoor tennis court
  • Concierge services
  • Outdoor pool
  • Garden
  • Tours/ticket assistance
  • In-room accessibility
  • Billiards or pool table
  • Conference space
  • Beach towels
Show all hotel facilities Show less hotel facilities

Room Facilities

  • Balcony
  • Shower only
  • In-room safe (laptop compatible)
  • Turndown service
  • Free WiFi
  • Bathrobes
  • Satellite TV service
  • Minibar (stocked, free items)
  • Hair dryer
  • Premium bedding
  • Room service (24 hours)
  • Coffee/tea maker
  • Air conditioning
  • Private bathroom
  • Free bottled water
  • Connecting/adjoining rooms available
  • Slippers
  • Phone
  • LCD TV
  • Desk
  • Free toiletries
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Rollaway/extra beds (free)
  • Private spa tub
  • Blackout drapes/curtains
  • Iron/ironing board
Show all room facilities Show less room facilities

Hotel Policy

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Up to 3 children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Show all hotel policy Show less hotel policy