Best Western Hospitality Hotel & Suites

5500 28th Street SE, Grand Rapids, 49512, US

Select your stay dates to check availability at Best Western Hospitality Hotel & Suites

Best Western Hospitality Hotel & Suites

About the Hotel

Property Location
With a stay at Best Western Hospitality Hotel & Suites in Grand Rapids, you'll be near the airport and close to Patterson Ice Center and Woodland Mall. This hotel is within close proximity of Forest Hills Fine Arts Center and Calvin College Ecosystem Preserve.

Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Rec, Spa, Premium Amenities
Don’t miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities include complimentary wireless Internet access, a television in the lobby, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Take advantage of the hotel's 24-hour room service. Mingle with other guests at a complimentary reception, held on select days.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request).

Hotel Facilities

  • Long-term parking (surcharge)
  • Indoor pool
  • Dry cleaning/laundry service
  • Express check-in
  • Meeting rooms 3
  • Free area shuttle
  • Free breakfast
  • Free reception
  • Fitness facilities
  • Television in lobby
  • Sauna
  • Elevator/lift
  • Free WiFi
  • Spa tub
  • Free self parking
  • Garden
  • Number of floors - 2
  • Luggage storage
  • Picnic area
  • Free airport transportation
  • Total number of rooms - 120
  • Smoke-free property
  • Year Built 1970
  • 24-hour front desk
  • Number of meeting rooms - 3
  • Coffee/tea in lobby
  • Laundry facilities
  • 24-hour business center
  • Free newspapers in lobby
Show all hotel facilities Show less hotel facilities

Room Facilities

  • Microwave
  • Refrigerator
  • Sofa bed size double
  • Shower/tub combination
  • Blackout drapes/curtains
  • In-room safe
  • Premium TV channels
  • Coffee/tea maker
  • Hair dryer
  • Phone
  • Free toiletries
  • Desk
  • Connecting/adjoining rooms available
  • Room service (24 hours)
  • Free local calls
  • Air conditioning
  • Daily housekeeping
  • Climate control
  • Sofa bed
  • Free weekday newspaper
  • Satellite TV service
  • Television
  • Iron/ironing board
  • Free long-distance calls
  • Private bathroom
  • Rollaway/extra beds (surcharge)
  • Free WiFi
Show all room facilities Show less room facilities

Hotel Policy

Know Before You Go

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 10 per accommodation, per stay (maximum USD 70.00 per stay)
  • Rollaway bed fee: USD $10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: USD 100.00 per stay
  • Pet deposit: USD 20.00 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Show all hotel policy Show less hotel policy