Sheraton Macao Hotel, Cotai Central is the largest hotel in Macau with 3,896 well-appointed guestrooms and suites. It is also Starwood Hotels & Resorts largest hotel and Sheraton Club worldwide.Our unique social spaces include the state-of-the-art Link at Sheraton experienced with Microsoft to keep you connected, Sheraton ...
Read More
Sheraton Macao Hotel, Cotai Central is the largest hotel in Macau with 3,896 well-appointed guestrooms and suites. It is also Starwood Hotels & Resorts largest hotel and Sheraton Club worldwide. Our unique social spaces include the state-of-the-art Link at Sheraton experienced with Microsoft to keep you connected, Sheraton Club with 340+ guestrooms and a 274-seat Club Lounge with Internet station, meeting room and reception. Spread over two towers (Sky and Earth), Sheraton Macao Hotel, Cotai Central offers three signature restaurants, a lively lobby lounge, extensive function space, Shine Spa for Sheraton, three outdoor swimming pools and a new holistic approach to fitness with Sheraton Fitness Programmed by Core Performance. With its central location, modern facilities and friendly world-class service, Sheraton Macao Hotel, Cotai Central is your ideal choice to experience the diverse and colorful culture of this unique city.
Cotai Strip Taipa-Cotai, Cotai
Macau
,
MO
00000
Dining
Dining Options:
Property Has 4 Restaurants On-site Xin Hours - From 0800Hrs To 2230Hrs Mon-Sun Pool Cafes Bene Type of Cuisine - Italian Meals Served - Breakfast - Lunch - Dinner Hours - From 1100Hrs To 2300Hrs Mon-Sun Palms Type of Restaurant - Bar/Lounge Hours - From 1100Hrs To 2300Hrs Mon-Sun Sheraton Club Lounge Type of Restaurant - Bar/Lounge Restaurant Description - Sheraton Club guests enjoy exclusive access to the Sheraton Club Lounge. A relaxing.. upscale space.. the Club Lounge offers complimentary full buffet breakfast Monday through Friday 7am-1030am.. Saturday and Sunday 7am-11am.. all-day snacks.. afternoon hors d oeuvres and a variety of beverage options daily from 6pm-9pm. Feast Type of Restaurant - Full Service Restaurant Type of Cuisine - International Meals Served - Breakfast - Lunch - Dinner Hours - From 0630Hrs To 2300Hrs Mon-Sun
Location
Direction to the Property from Airport MFM - Take Avenida Wai Long merge left onto the Cotai Strip. Proceed for less than half a mile. The hotel entrance will be on your left. Approximately 5 minutes
Local attractions
Ruins Of St. Paul 4 Mi
Hospital Conde S. Januario3 Mi
The Shoppes At Four Season1 Mi
Coloane Park 2 Mi
Sir Robert Ho Tung Library3 Mi
Na Tcha Temple 4 Mi
Saint Josephs University 3 Mi
A-ma Statue 2 Mi
1 Mi N
Shoppes Cotai Central 0 Mi
Dragons Treasure At City O1 Mi
Sam Kai Vui Kun 4 Mi
Guia Fortress 4 Mi
Hospital Kiang Wu 4 Mi
Leal Senado Building 3 Mi
Caesars Golf Macau 1 Mi
Mfm - Macau
Macau Golf Club And Countr2 Mi
University Of Macau 3 Mi
A-ma Temple 3 Mi
Macau Polytechnic Institut3 Mi
Institute For Tourism Stud4 Mi
Hac Sa Beach 2 Mi
Kiang Wu Nursing College O4 Mi
MFM
Macau Giant Panda Pavilion2 Mi
Holy House Of Mercy 4 Mi
Mast Climb And Sky Jump 3 Mi
Mount Fortress 4 Mi
Dom Pedro V Theatre 3 Mi
Taipa City Town Center 1 Mi
Section Of The Old City Wa4 Mi
Macau Institute Of Managem3 Mi
Alto De Coloane Park And S2 Mi
Macau Ferry Pier 3 Mi
Senado Square 3 Mi
Protestant Cemetery 4 Mi
Taipa Village 1 1 Mi
Macau Tower Convention 2 Mi
Lou Kau Mansion 3 Mi
Casa Garden 4 Mi
Mandarins House 3 Mi
Flea Market 4 Mi
Macau University Of Scienc1 Mi
City University Of Macau 3 Mi
Primary City -
Services
Air Conditioning
Car rental desk
Interior corridor access to rooms
Outdoor pool
Room service
Private dining for groups
Rooms
Data port
Business
Business Center
Leisure
Health Club
spa
Swimming pool
Hotel Policies
Check-in time: 15:00
Check-out time: 11:00
Credit cards accepted by hotel
Mastercard
Visa
Hotels Terms & Conditions applicable to your booking
This site acts as a sales agent on behalf of the accommodation provider. The accommodation provider has its own terms and conditions which are detailed on this page and apply to your booking in addition to the sites terms and condition which can be found on the website or at the checkout.
Showing up to the 5 most recent reviews. Reviews can appear in multiple languages
Customer Ratings
(Average)
4.5/5
based on
291
Customer reviews
What to expect:
Location
Rooms
Service
Value
Cleanliness
"Happy family stay"
Tue 14 May 2013
Hong Kong
Found the hotel quite accommodating, with early check-in and then, without asking, late check out. Requests to housekeeping and the like were filled promptly and without need for reminder calls. It was my wife's birthday and hotel was great about providing a birthday cake. All in all very happy with the service.
Room was rather nice, of good size for a family of four. View nothing much to write home about (mostly construction sites) but so it goes.. The 'garden' show of Chinese theme performers is a good touch. Taxis were easy to get, which hadn't been the case in some time (but maybe supply has improved in Macau). Himalayan theme of lobby seems a bit out of place, but perhaps has to do with original plan for hotel to be a Shangri-La. Heated pools were a nice touch on an unseasonably cool May day.
The only negatives to note are navigation. For example, after taking the elevator to the floor listed as home to a food court, asked two staff there which way to go and one said there was no food court but fortunately the other knew about it. Still involves fair amount of twisty blank hallways, but not quite as long as for comparable things as at the Venetian - plus the pool is accessed more directly. More a problem is confuson between the Holiday Inn and Conrad. The Holiday Inn pools are actually more accessible from the Conrad lifts - and led at least one of their guests to come to our hotel floor by mistake - but apparently guests are not supposed to go to the pools interchangably.
I'd also say the bathroom could be better designed for family use (it did have two sinks) as the toilet is completely in the open... There's also some HVAC problem such that the room we were originally given smelled of smoked in the entry area --- so were were switched to another room, where we encountered same problem. But in both cases, smoke smell seemed fairly restricted to the entry area, and didn't affect the bedroom area (or us really since we didn't spend time in the entry area)....
"Need attention with the pool"
Mon 13 May 2013
Kowloon, Hong Kong
Too small of the pool, didn't fancy it and didn't even swim! Otherwise, its very convenient on the spot. Facilities are so so. Rooms are good and comfortable. Will stay again for business but not leisure.
"A luxurious stay is possible"
Thu 09 May 2013
nagoya, Japan
A location is good and is convenient for the movement of neighboring hotel circulation and shopping malls. The buffet of the breakfast restaurant is luxurious beyond comparison with other Conrad, and there are many kinds. The breakfast is recommended.
We stayed for 2 nights in a Junior Suite room. The room was spacious, certainly big enough to accomodate 3 of us. It had a separate living room from the bedroom. 2 TVs, an ipod dock (i never figured out how to turn this on though), the usual toiletries, a coffee and tea-making facility. Our room rate included free wifi + a LAN cable. You'd have to confirm with reception though if your room rate includes free internet. We weren't able to try the breakfast as we'd wake at around 10ish in the morning already so it would've been a waste.
Location was good. It's easy to get around Macau though. Shuttle buses are available at many hotels/casinos and there's an abundance of taxis everywhere. Conrad is within easy walking distance to the Four Seasons, Venetian, and City of Dreams. I think it's important to note, however, that this hotel doesn't have shuttle buses to places such as Taipa Village and the Historic Centre of Macau. If you want to take a shuttle for those places, you'd have to go to City of Dreams and ride the shuttle from there.
Now for the service. From start til end, we experienced outstanding service. Luggage was delivered to the room promptly and when we called to ask for 2 more adaptors and extra room slippers, they were also brought to our room within 5 minutes time. Staff was courteous and helpful.
We stayed at the Venetian a couple of years back but I really find it too crowded. I prefer this hotel's "peace and quiet." There's also a food court a few levels up in the building which had many options and food was pretty good too.
"Really quite spectacular suite!"
Wed 08 May 2013
Tokyo
Perhaps the largest we've stayed in. Absolutely the sleekest, most stylish of the big casino hotels. Can't recommend highly enough - and that goes for Edmund Tan, the extraordinarily professional and courteous concierge, as well.
The TripAdvisor Traveller rating for each hotel is displayed on the right hand side of the Reviews tab of the Hotel details page.
The ratings range from 1 (poor) to 5 (excellent).
We do not filter any of the reviews or ratings supplied to us by TripAdvisor.
The hotel has been rated by TripAdvisor members for its suitability on a number of key factors, such as families or honeymooners.
They are also rated on other factors, including cleanliness and value for money, to help you make a decision based on the facilities that are most important to you.
To read the full review, simply click on 'more'.
You can also post reviews on TripAdvisor by clicking on the 'Write a review' link.
The information on this website are the views and opinions of TripAdvisor members and not TripAdvisor LLC. It is provided 'as is' and we accept no responsibility for any loss, injury or inconvenience sustained by anyone resulting from this information. You should verify critical information (like visas, health and safety, customs and transportation) with the relevant authorities before you travel (c) TripAdvisor LLC. All rights reserved.
Change or start a new search/trips/search/hotels_overlay?hotelMaxChildLimit=3&childCount=0&guestCounts=1&partnerId=5003&maxPaxLimit=4&guestCodes=ADULT&propertyIds=159847-0-6-STA71975%24v1v%24&childAges=&city=Macau&numRooms=1&hotelMaxRooms=3&numNights=2&path=hotels&hotelMaxAdultLimit=4&pTxId=925669&startIndex=0&checkInDate=2013-9-23&checkOutDate=2013-9-25&isTopSecret=false&hotelMaxReturnPerPage=25&adultCount=1&childrenPerRoom=0&isDeepLinking=true&tabId=rooms&numberOfRooms=1&hotelMaxChildAgeLimit=12&checkIn=Mon+Sep+23+00%3A00%3A00+CDT+2013&configId=S37971682&intcmp=HOMEPAGE_RIGHTPODULE1_21AUG2012_SHERATONMFM_HOTELS&checkOut=Wed+Sep+25+00%3A00%3A00+CDT+2013&checkInDay=23&checkInMonthAndYear=2013-9&ac_country=&channel=HotelWebUI&hotelRequestId=313903290846917&showDefaultRoomsOnly=false
Need help booking? Speak with our friendly Sales & Customer Care staff.+65 6329 7557 (within Singapore)+65 6329 7559 (calling from overseas)*Operating hours are Monday to Friday 0800 to 2000 and Saturday and Sunday 0900 to 1700. (Singapore Time)Click here for more information.
Reviews are provided by our partner TripAdvisor
