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1) Speak with our friendly Sales & Customer Care staff

Call Sales & Customer Care Hotline
+65 6246 1234 (within Singapore)
+65 6246 2791 (calling from outside Singapore)

  *Operating hours are Monday to Friday 0800 to 2000 and Saturday and Sunday 0900 to 1700. (Singapore Time)

Customer Care Customer Care*NEW* ZUJI is committed to help build your perfect trip, and has since added a phone booking option. Customers can now choose to make their travel bookings online or call our hotline to speak with our Sales & Customer Care staff to plan their travels. From flight bookings, hotel reservations, to booking a holiday combined with travel options, all your bookings made online or over the phone will be instantly confirmed. There are no hidden charges, as all prices quoted will be all-inclusive. Plus, we do not charge credit card fees.

2) Email us

*NOTE* Requests for amendments or cancellations cannot be made via email. Please call our Sales and Customer Care Hotline above. Our staff will go through the fare conditions with you, check availability on the dates and flights you wish to travel on, as well as advise you if your ticket needs to be revalidated/reissued. Amendments and cancellations are subject to the rules of the fare that you have purchased.

Flight, Hotel or Holiday Package sg@zujisales.com (to make new bookings)
customercare@zuji.com.sg (existing bookings)
Cruise support@cruiseagents.com.sg or call 800 6161 956
Cars reservations@holidayautos.com.ae or call +971 4 3976443
Insurance (Enquiries) zujisales@mondial-assistance.com.sg or call 1800 535 1583
(Claims) zujiclaims@mondial-assistance.com.sg or call 1800 323 1330
Phone operating hours are Monday to Friday, 9am to 5:30pm
Activities support@viator.com

3) Search our help database

Pre-Booking   Post-Booking
 Ticket
 Baggage limits
 Pre-booking of flight seats
 What is an electronic ticket or e-ticket?
 Accommodation explained
 Credit/Debit Card charged
 *NEW* You can now call our Sales & Customer Care Hotline to make your travel booking		    Ticket
 Baggage limits
 Flight amendments or cancellations
 Re-confirming flights
 Accommodation explained
 Hotel amendments or cancellations

Travel Alerts / Government Travel Advice

Here are three easy ways you can find answers to your travel booking enquiries.

Booking enquiries

  1. Speak with our friendly Sales & Customer Care Staff 
    2.
  2. Booking enquiries Email us 
  3. Search our help database 
    4.

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