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Garuda Indonesia (GA) Highlights

Highlights

About Garuda Indonesia

Garuda Indonesia is the national airline of Indonesia. It is a full-service network carrier and serves 32 domestic and 18 international destinations. The airline’s main hubs in Indonesia are located in Jakarta and Denpasar.

In July 2009, the airline unveiled a new aircraft fleet, new in-flight product, new service concept and a fresh corporate identity to mark the start of its transformation into one of Asia’s most successful and profitable airlines.

Garuda Indonesia received its IATA Operational Safety Audit (IOSA) certification in May 2008, recognising that the airline is fully compliant with global best-practice standards for flight operations, aircraft maintenance and safety management systems.

In December 2009, the airline was upgraded to a four-star rating by Skytrax, the global benchmark for airline service standards, confirming the improvement in its front-line product and service quality. Garuda Indonesia was also recognised by the Centre for Asia Pacific Aviation (CAPA) in 2010 as Asia’s leading service quality airline based on a survey which covered passenger comfort, food, in-flight and ground services and customers' perceptions of the value of flying with the airline.

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Classes of Travel

Classes of Travel

Our New Fleet – Airbus 330-200 and Boeing 737-800NG

Business Class
Capacity
Airbus A330-200 Boeing 737-800
36 seats 12 seats
Configuration 2-2-2 2-2
Seat Pitch 74-inch 42-inch
In-flight Facilities 180-degree recline
9-inch personal touch screen LCD with Audio-video on Demand
11-inch personal touch screen LCD with Audio-video on Demand Personal Reading Light
Laptop power supply Laptop power supply
Personal Reading Light 4-way headrest
Pre-flight Facilities Dedicated & Priority check-in
Complimentary usage of JetQuay CIP Terminal
(for tickets issued in Singapore)
Economy Class
Capacity Airbus A330-200 Boeing 737-800
186 seats 150 seats
Configuration 2-4-2 3-3
Seat Pitch 32-inch 32-inch
In-flight Facilities 6-inch recline
9-inch personal touch screen LCD with Audio-video on Demand
9-inch personal touch screen LCD with Audio-video on Demand Articulated headrest and footrest
Articulated Headrest  

In-flight Entertainment

Audio-Video on Demand

  • Available in all classes
  • 25 Feature films
  • 10 TV programs
  • 35 music albums
  • 25 interactive games

JetQuay CIP Terminal

Passengers flying on Garuda Indonesia Business class are now welcomed to make use of the exclusive facilities and services found in JetQuay CIP (Commercial Important Passengers) Terminal. This service is exclusively for tickets issued in Singapore only. A personal concierge will be available to carry out your luggage and provide you personalized check-in and immigration assistance. The CIP Terminal provides a wide range of convenient amenities including a luxury lounge, meeting rooms, showers and nap rooms where you can relax or conduct business until departure. An electric buggy will take you direct to your gate in time for your departure.

Schedules

From Singapore, GARUDA INDONESIA operates up to 8 times daily to Jakarta and once a day to Bali and Makassar.

Flight No To Depart Arrive Remarks Flight No From Depart Arrive Remarks
GA823 Jakarta 07:30 08:05   GA822 Jakarta 06:25 09:05  
GA825 Jakarta 10:00 10:45   GA836 Jakarta 07:55 10:35 from 1 July
GA837 Jakarta 11:20 12:05 from 1 July GA824 Jakarta 08:55 11:35  
GA827 Jakarta 12:25 13:10   GA826 Jakarta 11:40 14:20  
GA829 Jakarta 15:10 15:55   GA828 Jakarta 13:55 16:35  
GA831 Jakarta 17:30 18:15   GA830 Jakarta 14:55 17:35  
GA833 Jakarta 18:30 19:15   GA832 Jakarta 16:40 19:20  
GA835 Jakarta 20:20 21:05   GA834 Jakarta 20:00 22:40  
GA841 Bali 09:00 11:30   GA840 Bali 18:45 21:15  
GA849 Makassar 18:50 22:00   GA848 Makassar 15:00 17:50  

*Schedule above is subject to change without prior notice

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Frequent Flyer Program

Garuda Frequent Flyer

   - Make your journey more valuable

Garuda Frequent Flyer (GFF) is a personalized loyalty programme with enhanced services and benefits that is more flexible, less restrictive and more rewarding as you could get your journey class upgraded or even travel for free. You may also extend the benefits to your loved ones by rewarding them with a journey by Garuda Indonesia.